Jessica Simpson Blog

Archive for May, 2009

I recently purchased a pair of your Black Leather Boots Jessica Simpson Lynell. Upon wearing them for the 2nd time, the inside o-ring that holds the decorative hardware and strap broke on the left boot. Is it possible for you to send me another o-ring to match or possible a whole new decorative strap and hardware so I can fix.

Thanks
Tina Piazza

Just exchange the boots at where they were purchased.

I bought these on Amazon.com. I’m not sure that they will exchange or refund after they are worn.

Do you know? I will send them an email.

Thanks
Tina

You’ll have to check what Amazon policies are but most likely they will still replace the boots being in my opinion they are defective.

Jessica Simpson Braided Leather Belt

Jessica Simpson Braided Leather Belt

Jessica Simpson Faux Snake Waist Belt

Jessica Simpson Harness Buckle Belt

Jessica Simpson Plaque Buckle Leather Belt

Jessica Simpson Hat

Jessica Simpson Large Floppy Hat

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I purchased a pair of Jessica Simpson shoes at Macy’s and after wearing them four times, the seam came a loose and cannot be repaired by any shoe shop. Will Jessica Simpson shoes replace the defective pair? I have looked online for the same pair, but cannot find them anywhere, they are black patent leather open toe shoes and they actually have a zebra heel. Please advise.

Just return them to Macy’s for a refund. The line Macy’s is selling is exclusive to them and apparently had a bad manufacture who cut corners and therefore made a cheap product. We are not associated with the line Macy’s is selling and therefore haven’t had these problems.