I bought a handbag from Dillards three months ago i have only carried it four times and on the fourth time the handle started falling apart I took it back to Dillards and they told me to go thru yall to get it replaced I paid alot of money for this purse and would like it replaced what do I need to do?
Thank you Marie Boyd.
I’m sorry we don’t sell Jessica Simpson handbags for Dillards nor are we the manufacturer. We only sell her handbags through Shoebuy and Zappos.
But you’re in luck as JessicaSimpsonCollection.com does for Dillards. Here is the link to their return policy. http://www.jessicasimpsoncollection.com/cgi-bin/cam99w/site.w?location=static.w&page=/cam99/static/shipreturn.html&menu=no&target=main&frames=no&sponsor=000001
Thanks,
Jessica Simpson Handbags
http://www.jessicasimpsonhandbags.net/