I bought a handbag from Dillards three months ago i have only carried it four times and on the fourth time the handle started falling apart I took it back to Dillards and they told me to go thru yall to get it replaced I paid alot of money for this purse and would like it replaced what do I need to do?
Thank you Marie Boyd.
I’m sorry we don’t sell Jessica Simpson handbags for Dillards nor are we the manufacturer. We only sell her handbags through Shoebuy and Zappos.
But you’re in luck as JessicaSimpsonCollection.com does for Dillards. Here is the link to their return policy. http://www.jessicasimpsoncollection.com/cgi-bin/cam99w/site.w?location=static.w&page=/cam99/static/shipreturn.html&menu=no&target=main&frames=no&sponsor=000001
Thanks,
Jessica Simpson Handbags
http://www.jessicasimpsonhandbags.net/
I purchased a Jessica Simpson purse and have it for proxy 2 months and the handled is leather is starting to frayed I paid 129.00 for it would like it repaired or replaced the style of the purse is awesome.
Mary in Ohio
Hi Mary,
Was this purse purchased from us? Just return it to where it was purchased and ask for it to be replaced with the same style. If it wasn’t bought through us there isn’t anything we can do as we’re not the merchant.
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Free Jessica Simpson Tote Bag with any $75 Jessica Simpson Handbag Purchase at Macy’s. What a great bonus when your going to purchase a Jessica Simpson Handbag anyway.
I purchased the Delia satchel in the black croc from Macy’s shortly after Christmas. I use the bag about 3 times a week and this week, one of the handles broke off of one side of it. What should I do?Thanks Tracey
Return the handbag to Macy’s for a exchange or refund.