Jessica Simpson Blog

Jessica Simpson Footwear & Accessories Blog
May 15th, 2009

Purchase of Jessica Simpson Lynell Boots

I recently purchased a pair of your Black Leather Boots Jessica Simpson Lynell. Upon wearing them for the 2nd time, the inside o-ring that holds the decorative hardware and strap broke on the left boot. Is it possible for you to send me another o-ring to match or possible a whole new decorative strap and hardware so I can fix.

Thanks
Tina Piazza

Just exchange the boots at where they were purchased.

I bought these on Amazon.com. I’m not sure that they will exchange or refund after they are worn.

Do you know? I will send them an email.

Thanks
Tina

You’ll have to check what Amazon policies are but most likely they will still replace the boots being in my opinion they are defective.

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