Jessica Simpson Blog

Hi, I am writing to see if there is anyway you can help me out. I own a Jessica Simpson Boulevard purse and the rivets came out of one of the handles. Is there anyway that you can mail out or sell me a replacement part? I found a company that can fix it, if I get the parts. I am missing the 2 rivets and the plate. I look forward to hearing from you….. Thanks, Pam

I have enclosed a pic of the purse, and also the piece that needs repair.

We’re just affiliated with the merchant who actually sells the line of Jessica Simpson purses. Only the manufacture could send out a replacement as merchants wouldn’t carry replacement parts. Why not just return the whole purse to the merchant for a replacement?

I bought a handbag from Dillards three months ago i have only carried it four times and on the fourth time the handle started falling apart I took it back to Dillards and they told me to go thru yall to get it replaced I paid alot of money for this purse and would like it replaced what do I need to do?

Thank you Marie Boyd.

I’m sorry we don’t sell Jessica Simpson handbags for Dillards nor are we the manufacturer. We only sell her handbags through Shoebuy and Zappos.
But you’re in luck as JessicaSimpsonCollection.com does for Dillards. Here is the link to their return policy. http://www.jessicasimpsoncollection.com/cgi-bin/cam99w/site.w?location=static.w&page=/cam99/static/shipreturn.html&menu=no&target=main&frames=no&sponsor=000001

Thanks,
Jessica Simpson Handbags
http://www.jessicasimpsonhandbags.net/

I purchased a Jessica Simpson purse and have it for proxy 2 months and the handled is leather is starting to frayed I paid 129.00 for it would like it repaired or replaced the style of the purse is awesome.

Mary in Ohio

Hi Mary,

Was this purse purchased from us? Just return it to where it was purchased and ask for it to be replaced with the same style. If it wasn’t bought through us there isn’t anything we can do as we’re not the merchant.

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